#TEAMVIEWER MAC PERMISSIONS INSTALL#
#TEAMVIEWER MAC PERMISSIONS MANUAL#
#TEAMVIEWER MAC PERMISSIONS FULL#
#TEAMVIEWER MAC PERMISSIONS DOWNLOAD#
#TEAMVIEWER MAC PERMISSIONS WINDOWS#

The agent does not currently support remote uninstallation of either antivirus, but we're currently investigating support for this for both the Bitdefender and Webroot integrations. Q: What managed antivirus integrations does the Mac Agent support?Ī: The Mac Agent supports remote installation of our Bitdefender and Webroot integrations if enabled. Sudo /usr/sbin/installer -target / -pkg /tmp/SyncroDesktop.pkgĪ: Use the following command to restart the Syncro Mac service: usr/bin/curl -L1 -o /tmp/SyncroDesktop.pkg Here is an example script that could be pasted into your existing deployment workflow.

In the script below, replace TOKEN_GUID with the GUID you copied.

Copy the token's GUID at the end of the URL.

#TEAMVIEWER MAC PERMISSIONS DOWNLOAD#

Q: How do I deploy the Mac Agent using a script?Ī: You will need to find the Policy’s Token ID from the download URL and use it in a script. The Asset Screenshot Thumbnail will not be displayed on the Asset Detail page for any agent with the 'Screen Recording' permission disabled.

Should the customer attempt to include an image of their screen from the Agent Contact Form with the Screen Recording permission disabled, they'll be prompted to enable it in the 'Security & Privacy' settings prior to submitting the form. (Example: SyncroDesktop-].noui.pkg).Īt some point, the Screen Recording permission will need to be enabled. to the PKG file name before running the installer Touch /tmp/syncro-noui & sudo installer -target / -pkg /path/to/installer.pkg

#TEAMVIEWER MAC PERMISSIONS INSTALL#

Q: How do I silently install the Mac Agent?Ī: To install the agent silently, you may use the Terminal command: Once entered, the uninstallation process will begin. You'll be prompted for the User password.

You can also uninstall it locally as follows.

#TEAMVIEWER MAC PERMISSIONS WINDOWS#

Note that these security settings cannot be configured remotely-you must change these settings locally before being able to establish a remote session.Ī: Just like the Windows Agent, deleting the Mac asset from your Syncro account will trigger a remote uninstall of the agent.

Q: How do I enable Splashtop access on a Mac?Ī: If you have enabled our native Splashtop integration on an asset policy for a Mac (as shown below), you will need to enable several permissions within macOS. Once you have enabled the permissions, the Provide permissions dialog will change to your logo and you may close it.

#TEAMVIEWER MAC PERMISSIONS FULL#

Just like you did for Full Disk Access, check the box to the left of SyncroMSP for Screen Recording.

If this Screen Recording dialog appears, click Open System Preferences.

Go back to Syncro and, if it is there (it likely won't be on macOS 10.13 and 10.14), by Screen recording click Enable.

Click Library > Application Support > SyncroMSP > SyncroMSP.

Click the drive selector at the top and select Macintosh HD.

If you do not see SyncroMSP listed inside Full Disk Access, click the + below the list (you may need to unlock the lock in the lower left first to do this).

Click the checkbox to its left to enable it.

In the Security & Privacy settings, you will see a SyncroMSP setting.

If it does not automatically open the Security & Privacy settings, click Provide permissions.

During the installation, you will likely be prompted to enable Full Disk Access (Mojave 10.14 and newer) and/or Screen recording (High Sierra 10.13 and newer) permissions.

When it finishes downloading, double click the SyncroDesktop-].pkg file to launch it.

In the upper right, click New > RMM Agent Installer.

Search for a customer and click their name.

The Mac Agent supports the Apple M1 processor. Currently, our agent supports Monterey (12), Big Sur (11), Catalina (10.15), Mojave (10.14) and High Sierra (10.13). Q: What macOS versions does the Mac Agent support?Ī: Just like Apple, we'll ensure that the Mac Agent supports the current version and the prior three versions. † Requires macOS Full Disk Access Permission at Install Remote Control - 'Bring your own' Splashtop Remote Control - 'Bring your own' ScreenConnect Remote Control - 'Bring your own' TeamViewer System Checks - External Monitoring (ping/http)

#TEAMVIEWER MAC PERMISSIONS MANUAL#

Scheduled Scripts (on Policy or manual schedule) When does the Mac Agent launch-at startup or when the user logs in?įeature Matrix against the Windows Agent FeatureĪgent Icon with Menu - Customizable icon/menu

Teamviewer mac permissions